Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jili5 ("jili5," "we," "us," or "our") governing your access to and use of the jili5 website located at https://jili5.app and all associated services, games, and features (collectively, the "Platform").

By accessing the Platform, creating an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the Platform. jili5 reserves the right to modify these Terms at any time. Continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Terms.

2. Eligibility & Age Verification

2.1 Minimum Age Requirement

The jili5 Platform is strictly intended for individuals who are at least 21 years of age. This minimum age requirement is consistent with Philippine gaming regulations applicable to casino-style online gaming. By registering an account, you represent and warrant that you are 21 years of age or older.

2.2 Age Verification

jili5 reserves the right to request documentary proof of age at any time, including but not limited to a government-issued identification card, passport, or driver's license. Failure to provide satisfactory proof of age may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals.

2.3 Geographic Restrictions

The Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws and regulations in your jurisdiction. jili5 makes no representation that the Platform is lawful or available in jurisdictions outside the Philippines.

2.4 Excluded Persons

The following persons are not eligible to register or use the Platform:

• Individuals under 21 years of age;
• Individuals who have voluntarily self-excluded from jili5 or any affiliated gaming platform;
• Employees, contractors, and immediate family members of jili5 and its affiliated companies;
• Individuals who are legally prohibited from participating in online gaming activities under applicable law.

3. Account Registration

3.1 One Account Policy

Each individual is permitted to register and maintain only one (1) jili5 account. The creation of multiple accounts by a single individual, whether using different names, email addresses, mobile numbers, or payment methods, is strictly prohibited and constitutes a material breach of these Terms.

3.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. jili5 reserves the right to suspend or terminate any account where the information provided is found to be false, misleading, or incomplete.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You agree to notify jili5 immediately of any unauthorized use of your account or any other breach of security. jili5 will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.4 Account Verification (KYC)

jili5 may require you to complete a Know Your Customer ("KYC") verification process before processing withdrawals or at any other time deemed necessary. KYC documents may include a valid government-issued ID, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in the suspension of withdrawal privileges.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

jili5 accepts deposits and processes withdrawals via the following payment methods available in the Philippines: GCash, PayMaya, BPI, BDO, Metrobank, and other payment channels as may be added from time to time. All transactions are conducted in Philippine Peso (PHP / ₱).

4.2 Minimum Deposit

The minimum deposit amount is ₱100. Deposits are credited to your jili5 account balance upon successful confirmation from the payment provider. jili5 is not responsible for delays caused by third-party payment processors.

4.3 Withdrawal Processing

Withdrawal requests are subject to identity verification and compliance checks. jili5 aims to process GCash and PayMaya withdrawals within minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank. jili5 reserves the right to delay or withhold withdrawals pending completion of KYC verification or investigation of suspected fraudulent activity.

4.4 Prohibited Transactions

You may not use the Platform for money laundering, fraud, or any other illegal financial activity. jili5 complies with applicable anti-money laundering (AML) regulations and will report suspicious transactions to the appropriate authorities as required by law.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional credits offered by jili5 are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, and expiry periods. These specific terms are communicated at the time each promotion is offered and form part of these Terms.

5.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered a minimum number of times (as specified per promotion) before any winnings derived from bonus funds may be withdrawn. Wagering requirements must be met within the validity period of the bonus. Expired bonuses and associated winnings will be forfeited automatically.

5.3 Bonus Abuse

jili5 actively monitors accounts for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses more than once, placing low-risk or hedged bets to meet wagering requirements, and colluding with other players to exploit promotional offers. Any account found to be engaged in bonus abuse will be suspended and all bonus-derived winnings will be forfeited.

5.4 Right to Modify or Withdraw Promotions

jili5 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will be communicated via the Platform or by email to registered players.

6. Game Rules & Fair Play

6.1 Game Outcomes

All games available on the jili5 Platform use certified Random Number Generator (RNG) technology to determine outcomes. Game results are independently audited to ensure fairness and compliance with applicable standards. jili5 does not manipulate game outcomes in any way.

6.2 Technical Malfunctions

In the event of a technical malfunction, system error, or connectivity failure during a game session, jili5 reserves the right to void the affected game round and refund the wager amount to the player's account. jili5 will not be liable for any losses arising from technical malfunctions beyond its reasonable control.

6.3 Bet Limits

Minimum and maximum bet limits apply to all games and are displayed within each game interface. jili5 reserves the right to adjust bet limits at any time. Players who consistently win large amounts may have their bet limits reduced at jili5's sole discretion.

6.4 Void Bets

jili5 reserves the right to void any bet that was placed in error, placed on an event with an incorrect price, or placed in circumstances that constitute a clear error. In such cases, the original stake will be returned to the player's account.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jili5 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

• Using automated software, bots, scripts, or any other artificial means to interact with the Platform;
• Exploiting software bugs, glitches, or vulnerabilities for financial gain;
• Engaging in collusion, match-fixing, or any form of cheating;
• Using the Platform for money laundering or any other illegal financial activity;
• Registering multiple accounts or allowing another person to use your account;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Harassing, threatening, or abusing jili5 staff or other players;
• Attempting to gain unauthorized access to the Platform, other player accounts, or jili5's systems;
• Engaging in any activity that disrupts, damages, or impairs the normal operation of the Platform.

8. Intellectual Property

8.1 Ownership

All content on the jili5 Platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface elements, is the exclusive property of jili5 or its licensors and is protected by applicable intellectual property laws.

8.2 Limited License

jili5 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the Platform.

8.3 Restrictions

You may not use the jili5 name, logo, or any other brand elements in any manner without the prior written consent of jili5. Unauthorized use of jili5's intellectual property may result in legal action.

9. Limitation of Liability

9.1 Platform Availability

jili5 strives to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond jili5's control. jili5 will not be liable for any losses arising from Platform downtime or unavailability.

9.2 Exclusion of Consequential Damages

To the fullest extent permitted by applicable law, jili5 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if jili5 has been advised of the possibility of such damages.

9.3 Maximum Liability

In no event shall jili5's total aggregate liability to you for any claims arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your jili5 account in the thirty (30) days preceding the event giving rise to the claim.

10. Privacy & Data Protection

jili5 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jili5 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and jili5 cannot guarantee the absolute security of your data.

For full details on how jili5 collects, uses, and protects your personal information, please review our Privacy Policy.

11. Responsible Gaming

jili5 is committed to promoting responsible gaming and providing a safe environment for all players. We recognize that gambling can become problematic for some individuals, and we take our duty of care seriously.

11.1 Player Protection Tools

jili5 provides the following responsible gaming tools, accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending;
• Session Time Limits: Set reminders or hard limits on the duration of your gaming sessions;
• Loss Limits: Set a maximum amount you are willing to lose within a defined period;
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform at any time.

11.2 Age Restriction

jili5 strictly enforces the 21+ age restriction in compliance with Philippine gaming regulations. We use age verification procedures to prevent underage gambling. If you are aware of a minor attempting to use the Platform, please contact our support team immediately.

For more information on responsible gaming resources and support, please visit our Responsible Gaming page.

12. Amendments & Termination

12.1 Amendments

jili5 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect, where practicable. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

12.2 Account Suspension and Termination

jili5 reserves the right to suspend or terminate your account at any time, with or without notice, if you breach these Terms, engage in prohibited conduct, or if jili5 is required to do so by applicable law or regulatory authority. Upon termination, any real-money balance remaining in your account (after deduction of any bonus funds and winnings derived from bonus abuse) will be returned to you via your registered payment method, subject to completion of KYC verification.

12.3 Voluntary Account Closure

You may close your jili5 account at any time by contacting our customer support team. Upon account closure, any remaining real-money balance will be processed for withdrawal to your registered payment method, subject to applicable verification requirements.

13. Governing Law & Dispute Resolution

13.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.2 Dispute Resolution

In the event of any dispute between you and jili5, you agree to first contact our customer support team to seek an informal resolution. jili5 will make reasonable efforts to resolve disputes amicably within fourteen (14) business days of receiving written notice of the dispute.

13.3 Jurisdiction

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for the resolution of any dispute arising out of or relating to these Terms or your use of the Platform.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jili5 support team through the following channel:

• Email: [email protected]
• Live Chat: Available 24/7 via the jili5 Platform
• Support Hours: 24 hours a day, 7 days a week, 365 days a year

Our customer support team is available in both English and Filipino to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all other areas across the Philippines.

These Terms & Conditions were last updated on May 7, 2026. Previous versions of these Terms are available upon request by contacting our support team.